F.A.Q. Frequently Asked QuestionsDo you ship internationally?Yes! Dvotion ships worldwide completely FREE of charge, no matter wherever you are.How long is the shipping?Your order will be shipped within 24 hours immediately after the payment is made.Usually you’ll get your order in 10-18 days.Sometimes shipping may have a little delay due to holiday season or particular events.How do I place an order?Choose the items you want and click “Add to cart” button to reserve your product.Then click the “Checkout” icon in the upper right to view your shopping cart and again click “Checkout” to proceed and come to a page where you can apply your discount codes.Immediately after that, you’ll be asked to provide your details to confirm your order.Where is my order?If more than 5 weeks passed and you still haven’t received your order, which is unusual and never happened before, please contact us here: firstname.lastname@example.org We’ll get back to you as soon as possible with every details.What methods of payment are accepted?We can accept every single credit card existing.
How can I pay?
You can pay with credit card. All payments are completed in a 100% SSL-secured payment environment.
Is VAT included in the price?
Yes, all costs (including VAT) are included in the price!
How long does it take to get my money back?
As soon as we have received your package and everything turns out to be in order, you will receive the purchase amount back within 72 hours.
I have another question, how can I get help?
For every kind of request you can contact us here email@example.com and our customer service available 24/7 will get back to you as soon as possible.
If you have any questions, suggestions or need help with any of our sneakers, send us a message!
We are here to answer your questions 24 hours a day, 7 days a week.
Feel free to email us to firstname.lastname@example.org, WhatsApp us at +39 327153498 or connect to our Instagram!
Based in Milan, Italy.